privacy policy

Last updated: January 23, 2025

This Privacy Policy explains how Autoly (“Site,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use our services, make a purchase from Autoly (“Site”), or otherwise communicate with us regarding the Site (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” mean you as a user of the Services, whether you are a customer, a visitor to the Site, or another individual whose information we have collected under this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last Updated" date, and take any other steps required by applicable law.

How we collect and use your personal information

To provide the Services, we have been collecting and using personal information about you over the past 12 months from a variety of sources, as described below. The information we collect and use varies depending on how you interact with us.

In addition to the specific uses described below, we may use the information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable Terms of Service, or protect or defend the Services, our rights, the rights of our users, or others.

What personal information do we collect?

The types of personal information we collect about you depend on how you interact with our website and use our services. When we use the term "personal information," we are referring to information that identifies, relates to, describes, or can be linked to you. The following sections describe the specific categories and types of personal information we collect.

Information we collect directly from you

Information you submit directly to us through our Services may include:

Contact details including your name, address, telephone number and email address.
Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.
Account information including username, password, security questions, and other information used for account security purposes.
Customer support information including information you choose to include in communications with us, for example, when you send a message through the Services.

Certain features of the Services may require you to directly provide us with certain information about yourself. You can choose not to provide this information, but doing so may prevent you from using or accessing those features.

Information we collect about your use

We may also automatically collect certain information about your interaction with the Services (“Usage Data”). To do this, we may use cookies, pixels, and similar technologies (“Cookies”). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, network connection information, your IP address, and other information related to your interaction with the Services.

Information we obtain from third parties

Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:

Companies that support our site and services, such as Shopify.
Our payment processors, who collect payment information (for example, bank account information, credit or debit card information, or billing address) to process your payment in order to fulfill your orders and provide you with the products or services you have requested, in order to perform our contract with you.
When you visit our website, open or click on emails we send you, or interact with our services or advertisements, we or third parties we work with may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.

Any information we obtain from third parties will be handled in accordance with this Privacy Policy. See also the section below, Third Party Sites and Links.

How we use your personal information
Providing products and services. We use your personal information to provide you with services to perform our contract with you, including processing your payments, fulfilling your orders, sending you notifications related to your account, purchases, returns, exchanges, or other transactions, creating, maintaining, and otherwise managing your account, arranging shipping, facilitating any returns or exchanges, and other features and functions related to your account.
Marketing and Advertising. We may use your personal information for marketing and promotional purposes.